External Contractor, Operational Risk & Resilience

Company Description

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.

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Job Description

We are seeking a skilled and proactive contractor to join the Operational Risk and Resilience (ORR) team for a 12-month engagement. The primary purpose of this role is to support the business in integrating ORR considerations into the planning and deployment of strategic initiatives. A key focus will be the development of detailed process maps and the extraction of associated control inventories, which will later underpin our Risk and Control Self-Assessment (RCSA) programme. This is a hands-on role ideal for a contractor with a background in operational risk, process analysis, and control documentation within the financial services or fund administration sector.

Strategic Initiative Support:

• Work alongside business teams to ensure that operational risk and resilience considerations are embedded into strategic projects from inception to implementation.
• Act as an ORR representative in project discussions, helping to identify and address potential risks and resilience impacts.

Process Mapping and Control Identification:

• Collaborate with process owners and SMEs to develop and validate end-to-end business process maps aligned with the organizations business service catalogue.
• Identify key controls within mapped processes and document them clearly in a structured control inventory – ensuring risk coverage extends across the broader risk domains as needed.
• Ensure controls are described in a risk-informed manner, specifying objective, frequency, ownership, and method of execution.
• Support the refinement and validation of controls to ensure they align with operational risk management and resilience standards.

RCSA Programme Enablement:

• Develop artefacts that will directly support the future rollout of the RCSA programme, including process documentation and control templates.
• Liaise with the Operational Risk team to ensure consistency with existing frameworks and methodologies.
• Support handover activities to ensure continuity beyond the contract term.

Qualifications

• 5+ years of experience in operational risk, business process analysis, or internal controls within financial services, preferably fund administration or asset management.
• Post-secondary degree in accounting, finance, law, economics, business or a related discipline
• Professional qualification in risk or a related discipline would be preferred
• Proven experience developing process maps using tools such as Visio, Lucidchart, or equivalent.
• Strong capability in writing and evaluating operational controls as part of process documentation.
• Understanding of RCSA frameworks and their practical application.
• Familiarity with governance, risk, and compliance (GRC) tools is an advantage.
• Highly analytical with the ability to break down complex processes into logical components.
• Clear and precise technical writing skills, particularly for documenting controls.
• Strong interpersonal skills – able to work collaboratively across departments and seniority levels.
• Self-starter with excellent time management and organization skills.
• Ability to work independently in a fast-paced, project-oriented environment.

Additional Information

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.  Oh, and we really walk the talk when it comes to HYBRID WORKING.     

So, why settle for the ordinary?  Apply now for a Brilliantly Different career.   

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.