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Finance Administrator (ADG2SIE01 ; ADG2SIE08)

Pobal
Contract
On-site
Ireland
Role Requirements

Role Requirement 1
Programme Funding Management and Service Development

 
  • Review and interrogate financial information received from beneficiaries for accuracy, completeness and compliance with programme requirements.
  • Analysis of relevant and up to date data to inform decision making at management level
  • Monitor the timeliness and accuracy of all data returned by beneficiaries/suppliers/implementing bodies.
  • Respond to internal/external queries and information requests as appropriate.
  • Review the work of Finance Support Officers and provide feedback and support where required.
  • Follow up on recommendations to groups arising from verification/audit to assess implementation and progress of recommendations, within case management procedures.
  • Produce formal reports and analysis at the appropriate stages of the programme.
  • Assist in payment of funds to beneficiary groups via payment set up and other data inputs to Sun Accounts System to facilitate payment run process.
  • Support UAT testing and execution.

Role Requirement 2
Administration/Operations Support

 
  • Working closely with Finance Coordinator and Team Leads to ensure that all financial reports/returns are completed in a timely manner and are compliant with programme requirements.
  • Oversight of data quality and validity: where issues are identified liaise with Finance Coordinator and Team Leads for direction on better data management.
  • Identify appropriate beneficiary supports in relation to the programme.
  • Organise and participate where necessary in training events and seminars and contribution to development of training support plans.
  • Liaison with the Finance Coordinator on beneficiary case management and responding to day to day internal/external queries and information requests from beneficiaries, funders, PQs other Pobal directorates.
  • Review, develop and maintain efficient and effective administrative and information systems.
  • Work on Cross-company projects as required and participating in the development of annual/special projects as they emerge during the implementation of aspects of the Directorate
  • Co-ordinate the efficient and effective dissemination of information and guidelines to nurture an increased awareness and professionalism across customer service.

Role Requirement 3
Team Support

 
  • Engage in daily support and communications within the team so that all customer queries are actioned and resolved in a timely, efficient and knowledgeable manner.
  • Provide regular updates to the relevant staff members on the processes' status.
  • Act as a point of support and advise where other team members require    additional assistance to manage particular customer issues and requirements.
  • Support other functions across Social Inclusion and Employment when required and as business needs dictate.
  • Support the development of knowledge through effective team communication and feedback to include standardised responses to issues and queries.
  • Work in other units as required and business needs dictate.

Role Requirement 4
Service Excellence

 
  • Utilise relevant methods, tools and processes to meet and exceed customer needs.
  • Support organisational change and demonstrate flexibility in adapting to service needs.
  • Participate in training/educational opportunities and provide feedback on opportunities to expand own and team skillsets.
  • Engage with existing quality measures and be accountable for own performance against these.
  • Provide ongoing evaluation of processes and procedures; suggest methods to improve area operations, efficiency and service to customers.

Required Experience
 
  • At least 2/3 years’ financial management/administration experience
  • Strong organisational skills
  • Capacity to review the work of colleagues
  • Proficient in MS packages e.g. Word, Excel, Outlook coupled with SharePoint portals
  • A proven customer service ethos with strong relationship building skills across business teams and external stakeholders
  • Knowledge of workings within the community/voluntary/public sector is desirable.

Qualifications
 
  • Relevant third level finance qualification (e.g. Certificate, Diploma, Accounting Technician/), or equivalent is essential

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