Retail Assistant Manager (Cruise Line)
bē
Contract
On-site
Globally, Globally, Ireland
Ready to lead a world-class retail team while traveling the globe?
Starboard Group is seeking a dynamic, people-focused Assistant Manager to join our retail leadership team aboard a premier luxury cruise ship. If you’re passionate about creating memorable guest experiences, inspiring teams, and thriving in a fast-paced, multicultural environment, this is your opportunity to set sail on a rewarding adventure!
What You’ll Do:
- Lead & Develop Talent: Coach, motivate, and inspire a diverse retail team to deliver exceptional guest service and achieve sales targets.
- Drive Results: Partner with the Retail Manager to develop sales strategies, analyze performance, and implement actions to maximize revenue and guest satisfaction.
- Champion Guest Experience: Set the tone for an upbeat, welcoming atmosphere that delights guests and embodies the Starboard Way.
- Operational Excellence: Oversee store operations, ensure compliance with company and cruise line policies, and maintain high standards for inventory, safety, and presentation.
- Build Relationships: Collaborate with onboard management and foster a culture of transparency, teamwork, and continuous improvement.
Requirements
- Experience: 1-2 years’ management experience in retail or hospitality (luxury experience a plus).
- Education: High school diploma required; further studies in retail/hospitality are a bonus.
- Skills:
- Natural leader with a proven record of developing talent
- Strong communicator with multicultural awareness
- Confident decision-maker and problem-solver
- Adaptable, resilient, and thrives in a dynamic, high-energy environment
- Proficient in MS Excel, Word, and PowerPoint
- Natural leader with a proven record of developing talent
- Physical Requirements:
- Able to travel/live aboard a cruise ship for 6-month contracts
- Willing to work up to 77 hours/week, 7 days a week
- Able to stand for long periods and lift up to 55 lbs
- Must have a valid passport (seaman book a plus)
- Able to participate in safety drills
- Able to travel/live aboard a cruise ship for 6-month contracts
Benefits
- Adventure: Work while traveling to incredible destinations worldwide
- Growth: Develop your skills with a global leader in cruise retail
- Community: Join a diverse, passionate team that values integrity, excellence, and guest delight
- Impact: Play a key role in delivering unforgettable cruise experiences