Front of House & National Learning Centre Support Coordinator (Part-Time)

There has never been a more exciting time to join the world of mobility!  The automotive industry will change fundamentally by 2030: electric drive and fully-networked transportation with autonomous drive will determine how we move around in future. With the Group strategy “NEW AUTO – Mobility for Generations to Come”, the Volkswagen Group is a significant driver of this transformation. 
Volkswagen Group Ireland (VGIE) is wholly owned by Volkswagen AG, the largest automotive company in the world with many of the most iconic automotive brands. In Ireland, we are the national sales company of six brands - Volkswagen, Audi, Skoda, SEAT, CUPRA and Volkswagen Commercial Vehicles. Our combined share of the Irish automotive market is 25%. 

About the Role

We are seeking a friendly, organised and proactive individual to be the welcoming face of our National Learning Centre. This role is central to ensuring a professional, smooth running and engaging environment for all delegates, visitors and trainers.

You will be the first point of contact for participants attending training, while also supporting our training team and facilities manager with day to day coordination. This is a varied role combining front of house duties, light facilities support and hands on assistance with training delivery.

The role is part time, working across five days per week, aligned with our training schedule.

Key Responsibilities

Front of House:

• Welcome delegates and visitors to the National Learning Centre, ensuring a professional and positive first impression.
• Provide directions, manage sign in processes and assist with general queries.

Training Support:

• Assist the training team with set up and preparation of training rooms, equipment and materials.
• Provide ad hoc administrative support including ordering supplies, raising purchase orders and coordinating logistics.

Facilities Coordination:

• Act as a key link between the National Learning Centre and the Facilities Manager, reporting and escalating any building, equipment or maintenance issues.
• Support smooth day to day operations of the centre.

What We’re Looking For

The ideal candidate will be:
• People focused – warm, approachable and able to build rapport quickly
• Organised and reliable – able to juggle multiple tasks and ensure nothing falls through the cracks
• Proactive and hands on – happy to roll up their sleeves and get involved in room set up, equipment checks or supply runs
• Detail oriented – with strong attention to presentation, ensuring the National Learning Centre reflects our brand standards
• Tech comfortable – confident with basic IT systems, MS Office and willing to learn our internal systems for ordering and admin tasks
• Flexible – able to adapt to the needs of the training schedule and support colleagues where required

Experience & Skills

• Previous experience in a front of house, customer service, facilities support or administrative role desirable
• Excellent communication and interpersonal skills
• Strong organisational and problem solving ability
• A team player who enjoys supporting others and creating a welcoming environment

What We Offer

• A varied and engaging role in a collaborative team environment
• Opportunity to be part of a leading organisation with a focus on learning and development
• Competitive salary and benefits package
• Part time hours with a consistent weekday schedule

Fair Processing Notice

Where your application relates to a role at Volkswagen Group Ireland Limited (‘VGIE’), VGIE will be the data controller in that regard, and your personal data will be processed for the purposes of your job application. Your personal data is processed in line with VGIE’s legitimate business interests as a data controller, as the lawful basis. Where you have applied for a role with a dealer, that dealer will be the data controller in respect of your application. Your personal data will only be held for a period of 60 days, once a decision has been made on your application. VGIE is an equal opportunities employer and does not discriminate against race, gender identity or expression, age, colour, marital status, religion, sexual orientation, genetic information, or any other characteristic protected by applicable laws, and regulations. You have a number of rights as a data subject – to exercise them e-mail privacy@vwgi.ie. For all further information on how your personal data is processed, read our Candidate Privacy Notice.