IT Support Engineer (Level 2)

PFH Technology are looking for an IT Support Engineer (Level 2) to join our growing team.

Contract: 12-month contract

Location: Ringaskiddy, Co Cork – fully onsite

Requirements: Own transport is essential

IT Support Engineer

PFH Technologies are currently recruiting for an experienced IT Support Engineer to join our team, working onsite for our client in Ringaskiddy.

The successful candidate will be part of an experienced team and should be a strong 'technical all-rounder'.

As the IT Support Engineer, you will be responsible for providing systems support and ensure the stable operation of the in-house computer systems and network connections. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all IT Systems.

The Role:

• Maintenance and support of Windows server systems, backups storage and Local Area Network technologies.
• Maintenance and support of Microsoft Exchange, Active Directory
• Maintenance and support of client hardware, including roll-out of new clients, upgrades and hardware repairs including network printers.
• Ensure all IT security policies of the company are implemented and adhered to at all times.
• Review and updating of all IT process documentation.
• Maintenance of database software.
• Perform system backups.
• Gathering requirements and translating business needs into business solutions including technical recommendations
• Being a key contact on site for all IT related queries
• Perform system backups.

The requirements:

• To be considered for the role you will need at least 3 years’ experience in the following:
  • Windows 10/11
  • Storage
  • Oracle
  • SAN
  • Server 2008 / 2012
  • Exchange 2010 / 2013
  • VMware
  • Active Directory
  • Networking
• Good problem-solving and communication skills.
• Pharmaceutical experience is an advantage.

Education:

A degree is Computer Science, BIS or related discipline is preferred.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

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