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IT Support Engineer Level 3/Systems Admin

PFH Technology Group
Contract
On-site
Dublin, Ireland
Technology and IT

L3 Systems Administrator


PFH Technology Group are seeking applications for an experienced Level 3 Systems Administrator / Engineer on a 6-month contract to support our Dublin based client.

Location: Dublin or Cork

Onsite – Fully onsite in Dublin 7 or Cork City

Contract length – 6-months

 

Responsibilities

  • Support, configure and install network, security devices and systems.
  • Maintain and improve documentation of client's environment.
  • Provide Level 3 support and troubleshooting to resolve technical issues
  • Work within change management policies to ensure success of changes
  • Implement network and security tools, policies and procedures as appropriate
  • Work as part of a project team from design, configuration, through to implementation and testing.

Technical Skills and Experience

  • Windows Desktop 10 & Server
  • Windows server services - Active Directory, Group Policy, DNS, DHCP, TCP/IP, WSUS, IIS Certificate Services
  • General Network support in LAN, WAN and WLAN environment.
  • Network Architecture design experience would be beneficial.
  • VMware - VCenter, VSphere, etc.
  • Anti-Virus Management
  • Storage technologies Veeam, Commvault etc
  • System Analysis, troubleshooting & Testing

Education & Training

  • Third Level IT related or equivalent combination of qualifications and experience.
  • Information Technology Industry certification a distinct advantage e.g. Microsoft, Cisco, CompTIA, Symantec, VMware, etc.
  • ITIL Foundation knowledge.
  • Excellent communications skills, both written and verbal.
  • Experience of managing local projects and/or being part of a project team.

The Candidate

  • Decisive, dynamic, and capable of delivering to a high standard level of support, able to work with/under any constraints that may be in place.
  • Conscientious, trustworthy, and capable of organising and delivering on tasks with little direction.
  • Strong troubleshooting and communications skills are an absolute necessity
  • Capable of adjusting their approach for the varied customers supported
  • Process oriented with great attention to detail.

 

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.