Reports To: Bar Manager
Location: Crown Quarter, Wexford Town, Co. Wexford.
Job Purpose:
We are looking for energetic, customer-focused Floor Team Member to join our team at Crown Quarter. As a member of the floor team, you will play a key role in ensuring guests have a fantastic experience in our high-energy, late-night venue. You will be responsible for providing excellent service, maintaining cleanliness, and assisting in the smooth operation of the venue. If you thrive in a fast-paced environment and love working as part of a team, we want to hear from you!
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Take and deliver orders accurately and efficiently.
- Clear tables, manage glassware, and maintain overall cleanliness of the venue.
- Monitor customer behaviour and ensure compliance with venue policies, including responsible alcohol service.
- Work closely with bartenders and security to maintain a safe and welcoming environment.
- Assist in setting up and closing down the venue, ensuring all areas are clean and ready for service.
- Handle customer queries and resolve any issues promptly and professionally.
- Support other team members during busy periods to ensure smooth service.
Requirements:
- Ability to work flexible hours, including late nights, weekends, and holidays.
- Strong communication and teamwork skills.
- High energy and the ability to thrive in a busy, fast-paced environment.
- A positive, can-do attitude with a passion for customer service.
- Basic knowledge of health and safety regulations in a hospitality setting